1. Our Company will not accept any responsibility for shinkage, fading of colors, elastic damage, discoloration from itself.
2. Our company will not take responsibility for items left in pocket.
3. Liability of loss or damage is limited to an amount not exceeding 10 times the cost of washing service from that item. Customers need to inform us within 3 days after collecting.
4. In case of a lost item,Customers need to inform us within 3 days after collecting. We will strictly adhere to the amount from our receipt only. The company will compensate according to the compensation policy.

*Please note slight shrinkage is a common outcome for many types of fabrics. We always cleans in cold water and utilizes a medium dry cycle. While our service optimizes for water usage, and features highly-trained attendants to provide the best care to your clothing, there otherwise is nothing fundamentally different about our process which would cause shrinkage to an item differently than if washed at home. 

Such shrinkage is often due to: the type and quality of the fabric, the age of the garment, and the construction of the garment. The same is true for holes and tears. Some garments, as they age, will experience the development of tiny holes or tears through the laundering process. This would happen to the garment no matter where it was laundered.